Certified Medical Office Manager

Register today! Or contact us today for more information.

       

 

Certified Medical Office Manager (CMOM) will help you learn guidelines and examples that will improve and advance…

• Decision-making and tactical skills
• Risk management skills
• Employee motivation
• Financial outlook
• Administrative concepts and processes to become a more knowledgeable and confident leader
• Communication with providers, staff, third-party payers, patients, and business associates

 

Candidates for CMOM certification should have a minimum of one year of experience working in a medical practice. Enroll in the CMOM Certification Program online and get certified on your schedule!

 

This program includes:

• A physical course manual
• Workbook exercises
• Exam review
• 3-hour online proctored certification exam

A passing score of 70 percent or better is required to earn the CMOM certification.

 

What you can expect to learn…

 

Practice Management

• Review of practice administration role and responsibilities
• Facility, operational, and time management
• Review of practice administration roles and responsibilities
• Facility, operational and time management
• Employee relations, laws and guidelines
• Employee handbook and business policies
• Administration of medical records and patient relations
• Labor regulations and reporting requirements
• Terminating the patient/provider relationship
• Risk Management and Quality Assurance
• Sexual harassment, discrimination, and substance abuse

 

Personnel Management

• Creating effective job descriptions, interviewing, and hiring tips
• Team building and managing conflicts
• Handling staff grievances, evaluations and performance issues
• Compensation and benefits packages attract talent and minimize turnover
• Proper maintenance of employee personnel files (e.g. Form I-9)
• Goal setting and conducting effective staff meetings
• Termination procedures and the exit interview
• Physician and staff retention and motivation
• Coping strategies for difficult employees
• Leadership vs Management

 

Financial Management

• Financial planning, calculations, and controls
• Examining contracts and fee schedule
• Patient education, verification, and collections procedures
• Accounts receivable, status and activity reporting
• Developing and maintaining a budget
• Revenue and cost accounting
• Maximizing cash flow and controlling overhead
• Cost analysis, forecasting, and new revenue streams

 

Compliance Requirements

• MACRA and the Quality Payment Program
• HIPAA and OSHA compliance
• Implementing the OIG’s recommended compliance program
• Policies and procedures that inhibit fraud/abuse
• Identifying and controlling the risk of medical identity theft
• Legal protections, risk management, and compliance checklists

 

Managed Care Delivery System

• Physician credentialing and privileging
• Payer contract evaluation, negotiation, and termination
• Calculating the right patient-payer mix for your office
• Physician Utilization Committee review process
• Utilization control techniques
• HMO, IPA, MSO, PPO definition, purpose, and analysis
• Assigning an internal managed care coordinator
• Health insurance exchanges
• Value-based care and quality metrics
• Coordination of benefits
• ACOs and Patient-Centered Medical Homes

 

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This training is available on an ongoing basis to learners or businesses.

The cost of the training is $1,199.

To apply, please complete this online registration.
and email our Workforce Team

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Please note that this training will be an ongoing, available option for learners or businesses who would like to pay full tuition price. Well-trained aspiring coding professionals who earn national certification improve career growth opportunities.  Contact workforce@wccc.me.edu for more information.

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This program is funded in partnership with Harold Alfond Center for Advancement and Washington County Community College.